Privacy Policy

Last updated: December 2024

1. Introduction

humourkyep B.V. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our residential leasing services or visit our website at humourkyep.top.

2. Data Controller

humourkyep B.V. is the Data Controller for the personal data we process. Our company is registered in the Netherlands with registration number 57291840 and VAT number NL859402716B01. Our registered address is Vijverweg 227, 1345 ZO Almere, Flevoland, Netherlands.

3. Legal Basis

We process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal obligation: When we are required by law to process your data
  • Legitimate interests: When we have a legitimate business interest that doesn't override your privacy rights

4. Data Collection

The data we collect includes personal information that you provide directly to us and information that we collect automatically when you use our services. This may include:

  • Personal identification information (name, email address, phone number)
  • Contact and communication preferences
  • Property search criteria and preferences
  • Financial information for tenant screening purposes
  • Documentation required for lease agreements
  • Website usage data and cookies
  • Communication records and correspondence

5. How We Use Your Information

We explain how we use your information for various legitimate business purposes related to our residential leasing services. The use of your data includes:

  • Providing residential leasing services and property management
  • Processing rental applications and conducting tenant screening
  • Communicating with you about properties and services
  • Managing lease agreements and rental transactions
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements
  • Marketing our services (with your consent)

6. Data Sharing and Disclosure

We may share your personal data with:

  • Property owners and landlords for rental applications
  • Credit reference agencies for tenant screening
  • Legal and financial advisors when required
  • Service providers who assist in our operations
  • Government authorities when legally required

We do not sell your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  • Active client data: For the duration of our business relationship
  • Lease documentation: As required by Dutch law (typically 7 years)
  • Financial records: As required for tax and accounting purposes
  • Marketing data: Until you withdraw consent or request deletion

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain types of processing
  • Right to withdraw consent: Withdraw consent for consent-based processing

9. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

11. Cookies and Website Analytics

Our website uses cookies and similar technologies. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

15. Supervisory Authority

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).